Virtual Assistance

Combining Australian expertise with round the clock support.

WHO WE ARE

Elevate Your Business with Expert Remote Support

Maximising productivity whilst minimising operational costs is crucial for sustainable growth. IOG Global’s virtual assistant outsourcing services provide the perfect solution, allowing you to focus on what truly matters – growing your business. Whatever your business needs, we deliver exceptional support tailored to your requirements.

Client satisfaction is our top priority

Our employee requirements were very unique. They listened carefully to our specific requirements, meticulously vetted candidates and found employees perfectly suited to our needs.

Education Provider (Melbourne, Australia)
CEO

Partnering with IOG Global has been one of the best decisions we’ve made for our IT infrastructure. Their team took the time to understand our challenges and quickly pinpointed areas where we could improve efficiency and security. We truly see them as an extension of our own team, helping us stay ahead in a fast-moving industry.

IT Firm (Brisbane, Australia)
Chief Information Officer (CIO)

Their professionalism and intricate knowledge of how Australian tax law works was evident from the get go.

Accounting & Advisory Firm (Melbourne, Australia)
Partner

IOG Global didn’t just meet our expectations—they exceeded them. They streamlined our reporting processes, ensured compliance and even helped us optimize our services.

Tax and Advisory Firm (Perth, Australia)
Senior Partner

Comprehensive Virtual Support Solutions

Our virtual assistants deliver exceptional remote administrative, creative and technical support tailored to your specific need

Email Management

Filtering and prioritising emails, responding to routine inquiries, scheduling appointments and meetings.

Calendar Management

Scheduling and coordinating appointments, managing travel arrangements, setting reminders and deadlines.

Data Entry & Management

Creating and updating spreadsheets, organising and maintaining databases, generating reports.

Document Preparation

Creating and formatting documents, presentations and reports, proofreading and editing, managing digital filing systems.

Customer Service

Responding to customer inquiries via email, phone or chat, providing basic technical support, managing customer databases.

Project Management

Assisting with project planning and coordination, tracking project deadlines and milestones, communicating with project stakeholders.

Bookkeeping

Managing invoices and expenses, handling financial record-keeping and supporting accounting processes.

Who We Serve

We exclusively serve accounting firms that provide services to multiple businesses. By functioning as an extension of your practice, we help you scale operations efficiently, manage seasonal workloads and expand your service capabilities without the overheads of additional in-house staff.

CONTACT US

IOG Global BPO women’s team honouring Women's Day, empowering female professionals in outsourcing industry

Australian Leadership, Sri Lankan Expertise

We provide more than just a virtual assistant, we deliver a true partnership focused on your success.

Significant Cost Savings

Up to 70% cost reduction through strategic offshore solutions.

Dedicated Account Managers

Enjoy seamless communication and service delivered through your dedicated account manager who understands your business needs.
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Exclusive Offshore Team

Receive support from a team exclusively assigned to your business, ensuring consistency and deep familiarity with your operations.

Scalability

Easily adjust your virtual support team size as your business needs evolve, whether you are scaling up for growth or streamlining operations.

Professional Credentials

Our team’s expertise is backed by partnerships with leading professional bodies.

Our Comprehensive Suite

The right resources to drive your business forward.