Address: 58 Srimath Anagarika Dharmapala Mawatha, Colombo, Western, 00700, LK
Telephone: +61 3 8564 8677

Administrative Support

Australian leadership with expert offshore administrative solutions

WHO WE ARE

Streamline Success with Reliable Administrative Support

In today’s fast-paced business environment, efficient administrative processes are the backbone of smooth operations. Our offshore administrative support services help you manage day-to-day tasks with precision, speed and accuracy, allowing you to focus on core business growth.

Client satisfaction is our top priority

Our employee requirements were very unique. They listened carefully to our specific requirements, meticulously vetted candidates and found employees perfectly suited to our needs.

Education provider (Melbourne, Australia)

CEO

Partnering with IOG Global has been one of the best decisions we’ve made for our IT infrastructure. Their team took the time to understand our challenges and quickly pinpointed areas where we could improve efficiency and security. We truly see them as an extension of our own team, helping us stay ahead in a fast-moving industry.

It Firm (Brisbane, Australia)
Chief Information Officer (CIO)

Their professionalism and intricate knowledge of how Australian tax law works was evident from the get go.

Accounting & Advisory firm (Melbourne, Australia)
Partner

IOG Global didn’t just meet our expectations—they exceeded them. They streamlined our reporting processes, ensured compliance and even helped us optimize our services.

Senior Partner

Our Comprehensive Administrative Support Suite

Our skilled administrative professionals provide a wide range of support services tailored to your business needs and workflows.

Customer Service Support

Handling inquiries, resolving issues and ensuring customers receive prompt, friendly and professional assistance via phone, email or chat.

Order Processing & Status Updates

Managing sales orders, tracking shipments and providing real-time order updates to enhance customer satisfaction.

Help Desk Support

Offering frontline assistance for client or internal queries, troubleshooting issues and escalating requests when necessary.

Document Creation & Editing

Preparing, formatting and proofreading business documents, presentations and reports to maintain professional quality.

Risk Management Services

Assisting in identifying, assessing and documenting potential business risks to improve decision-making.

Data Cleansing & Verification

Ensuring databases remain accurate, up-to-date and error-free through systematic data review and validation.

Australian Leadership, Sri Lankan Expertise

With IOG Global, you’re not just outsourcing administrative tasks, you’re partnering with a team committed to your operational excellence.

Significant Cost Savings

Reduce your administrative costs by up to 70% through our high-quality offshore support

Dedicated Coordinators

Uninterrupted support transcending geographical and temporal boundaries.

Exclusive Offshore Team

Our admin experts integrate seamlessl with your systems and processes, providing consistent, proactive support.

Who We Serve

We support startups, SMEs, e-commerce businesses, and established enterprises that require dependable administrative operations. Whether you’re managing a high volume of orders or need meticulous document management, our administrative services scale with your needs and priorities.

CONTACT US

Professional Credentials

Our team’s expertise is backed by partnerships with leading professional bodies.

Our Comprehensive Suite

The right resources to drive your business forward.

+61 3 8564 8677

Services

Australia Specific Accounting Services
Finance and Accounting
Digital Marketing
Human Resource Outsourcing
IT Help Desk
Virtual Assistance
Digital Consultancy

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